'Mediation: An Employer's Guide' is a new publication from the Chartered Institute of Personnel and Development and Acas which champions mediation as an effective way of organisations avoiding ending up at employment tribunals.

It draws on a comprehensive survey of CIPD members and case studies (which included Salisbury Cathedral as a small/medium-sized charity). Acas news item at http://www.acas.org.uk/index.aspx?articleid=2103 or download (pdf, 486KB) from http://www.acas.org.uk/index.aspx?articleid=1364.